Saturday, January 21, 2017

Delhi Commission for Women issues notice to DoPT for denying IRAS to Women with Disability

Dear Colleagues,

The Delhi Commission for Women (DCW) has on 17 Jan 2016 issued a notice to Department of Personnel and Training (DoPT), Central government, in connection with a complaint filed by a blind woman alleging cancellation of appointment in Indian Railways Accounts Service (IRAS) by the railway ministry due to her disability.

The commission has sought -- within a week -- the factual report of the woman's candidature, reasons for rejection of IRAS service initially allocated to her and the proposed action plan of the DoPT to resolve the issue and compensate.

The woman, who qualified the civil services examination in 2015, has alleged that she was initially allotted a job in IRAS. However, her appointment was cancelled because of her disability and later when she followed it up with DoPT, she was reallocated a job in Postal and Telecommunication, Accounts and Finance Service, the woman alleged.

"While she was allocated the IRAS service as per her rank in CSE-2015, she has now been allocated a job which is in contravention of her rank, merit and preference of service," said the notice issued by DCW chief Swati Maliwal to DoPT secretary BP Sharma.

"It is evident that the lady has already undergone a great deal of struggle and after painstaking efforts has cleared the civil services examination. Crucial time of training and foundation course has been wasted due to systemic delays. Therefore, it is necessary that immediate action is taken to rectify the same," the notice further read.

In her representation to Maliwal, the complainant has said that at present she is pursuing PhD from Jawaharlal Nehru University. "Born with a weak eyesight, I became completely blind at the age of 6. Surgeries were done but my retina could not be reattached. However, without wasting much time, I started learning Braille and continued with my studies. For this, I had to leave the comfort of home and stayed at a hostel for blind," she said in her representation to DCW.


Wednesday, January 18, 2017

UK Supreme Court rules in favour of Wheelchair than Buggy in public buses

Dear Colleagues,

You would remember this unique case of a wheelchair user Mr. Doug Paulley who approached the court after he was told he could not get on a bus to Leeds in 2012 when a mother with a pushchair refused to move. Mr. Paulley had argued that operator FirstGroup's "requesting, not requiring" policy was discriminatory. 

Brief of the Case

The appeal concerns the lawfulness of a bus company’s policy in relation to the use of the space provided for wheelchair users on its buses. Mr Paulley is a wheelchair user who attempted to board a bus operated by a subsidiary of FirstGroup PLC on 24th February 2012. 

The bus had a space marked by a wheelchair sign and a notice saying, “Please give up this space for a wheelchair user” (“the Notice”). At the time Mr Paulley attempted to board, a woman with a sleeping child in a pushchair occupied this space. She was asked by the driver to fold down the chair and move; however, she refused, stating that it did not fold down. Mr Paulley had to wait for the next bus as a result. 

Mr Paulley issued proceedings against FirstGroup for unlawful discrimination on the ground of his disability, claiming that FirstGroup had failed to make “reasonable adjustments” to its policies contrary to section 29(2) of the Equality Act 2010. The Recorder found that FirstGroup operated a “provision criterion or practice” (“PCP”) consisting of a “policy… of ‘first come first served’… whereby a non-wheelchair user occupying the space on the bus would be requested to move, but if the request was refused nothing more would be done.” This placed Mr Paulley and other wheelchair users at a substantial disadvantage by comparison with non-disabled passengers. 

There were reasonable adjustments that FirstGroup could have made to eliminate the disadvantage: 
(i) altering the Notice positively to require non-disabled passengers occupying a space to move if a wheelchair user needed it; and 
(ii) adopting an enforcement policy requiring non-disabled passengers to leave the bus if they failed to comply. 

The Recorder found in favour of Mr Paulley and awarded him £5,500 damages. However, FirstGroup went in appeal before the  Court of Appeal which unanimously allowed the appeal and held that it was not reasonable to hold that FirstGroup should adjust its policy so that its drivers required, rather than requested, non-wheelchair users to vacate a space when it was needed by a person in a wheelchair, and then to positively enforce that requirement with the ultimate sanction being removal from the bus. 

Mr. Paulley, went in appeal to UK Supreme Court against the impugned order.

Judgement of Supreme Court

To read the judgement dated 18 Jan 2017 of  The Supreme Court of the United Kingdom in FirstGroup Plc (Respondent) v Paulley (Appellant) [2017] UKSC 4, click here.

The Supreme Court unanimously allowed Mr Paulley’s appeal, albeit only to a limited extent. Lord Neuberger gave the lead judgment (with which Lord Reed agreed) allowing the appeal but only to the extent that FirstGroup’s policy requiring a driver to simply request a non-wheelchair user to vacate the space without taking any further steps was unjustified. 

Where a driver who has made such a request concludes that a refusal is unreasonable, he or she should consider some further step to pressurize the non-wheelchair user to vacate the space, depending on the circumstances. Lord Toulson and Lord Sumption write concurring judgments. On the issue of the order to be made, this majority declines to uphold an award of damages. Lady Hale, Lord Kerr and Lord Clarke also allow the appeal but they would have restored the order of the Recorder in full, including upholding the award of damages. 

Reasons for the Decision 
[References in square brackets are to paragraphs in the judgment]

Under section 29 of the 2010 Act, as a “public service provider”, FirstGroup must not discriminate against a person requiring its services by not providing the person with the service, and it must make “reasonable adjustments” to avoid substantial disadvantage to disabled persons [20-26]. 

The Recorder’s judgment effectively required a policy that could lead to a non-wheelchair user being ordered off the bus [40-45]. The Court of Appeal was right to reject this. An absolute rule that any non-wheelchair user must vacate the space would be unreasonable: there are many circumstances in which it could be unreasonable to expect a non-wheelchair user to vacate a space, and even more, to get off the bus, even where the space is needed by a wheelchair user [46-48]. 

Even a qualified rule (i.e. that any non-wheelchair user must vacate if it is reasonable) implemented through mandatory enforcement would be likely to lead to confrontation with other passengers (not least where the non-wheelchair user vacating the space affected other travellers) and delay [50-51]. Passengers are not clearly subject to a statutory obligation to comply with a policy relating to the use of the space, and would not appear to be under such an obligation to get off the bus if they fail to do so [52]. 

Even though the hearing in the Court of Appeal had proceeded on the basis that it was not part of Mr Paulley’s case [59], the argument that FirstGroup’s PCP should have gone further than it did, albeit not as far as the Recorder concluded, has more force. FirstGroup cannot be criticised for choosing not to express the Notice in more forceful terms: it was aimed at politely requiring non-wheelchair users to vacate the space; there was evidence that “directive” notices are a less effective means of communication with the public; and the use of specially emphatic language should not determine legal liability in this case [63]. 

The suggestion that the Notice should state that priority of wheelchair users “would be enforced” would be false [64]. However, it was not enough for FirstGroup to instruct its drivers simply to request non-wheelchair users to vacate the space and do nothing further if the request was rejected. The approach of the driver must depend upon the circumstances, but where he or she concludes that the refusal is unreasonable, some further step to pressurise the non-wheelchair user to move should be considered, such as rephrasing the request as a requirement (especially where the non-wheelchair user could move elsewhere in the bus) or even a refusal to drive on for several minutes [67]. 

Lord Toulson agrees [83-85] adding that fresh legislative consideration is desirable [87]. Lord Sumption also agrees albeit with reservations [92]. So far as damages are concerned, Lord Neuberger (with whom Lords Sumption, Reed and Toulson agree) concludes that the Recorder did not specifically consider whether, if FirstGroup had simply required its drivers to be more forceful, there was a prospect that it would have made a difference in this case. It is therefore not possible to conclude that there would have been a real prospect that such an adjustment would have resulted in Mr Paulley not being placed in the disadvantage that he was, and so an award of damages is not possible [60-61]. Lady Hale, Lord Kerr and Lord Clarke dissent in part. 

As the Recorder found, it was reasonable to expect bus operators to do more than FirstGroup did [102-109]. His judgment did not necessarily require ejection of a passenger who refused to move from the bus nor did it create an absolute rule [106]; [129-131]; [137]. Had the practice suggested by the claimant been in force, there was at least a real prospect that Mr Paulley would likely have been able to travel [108]; [138]. This being so, it was unjust to deny Mr Paulley damages [109]; [160]. 

[References in square brackets are to paragraphs in the judgment]








Tuesday, January 17, 2017

Gujrat HC Judge, Advocate & Govt Pleader work in tandem to grant appointment to candidate with Cerebral Palsy [Judgement Included]

Dear Colleagues,

A single bench of Gujarat High Court has asked the State Govt. to appoint a man with cerebral palsy on the post of Supervisor Instructor Class III in the ITIs.  Quoting from the official video of the "सुगम्य भारत अभियान” i.e. "Accessible India Campaign" a campaign of the Department of Empowerment of persons with disabilities says, “हक़ है बराबरी का, गर्व से जियेंगे ! ” i.e. to say “We have right to equality and we have right to live with honour and dignity”, the court said,  "This is one such case where a person, since has been refused such a right to equality and to lead the life with dignity and with self empowerment, has approached this Court invoking powers under Articles 14, 16 and 226 of Constitution of India.

The petitioner Sudhanshu Upendrabhai Chavda, a person with cerebral palsy (spastic quadriplegia) came to be selected in the process of recruitment on his own merit for the post of Supervisor Inspector(Class III). However, in a meeting between the petitioner and the members of Selection Committee, it was realized that the petitioner was not able to speak and write properly. Therefore, he was not found eligible for the said post on the ground that the post of technical supervisor requires a person to speak clearly/properly and make the subject to be understand well by the trainees.

Petitioner argued that not granting appointment to the petitioner defeats the very objective of the Persons with Disabilities [Equal opportunities, Protection of Rights and Full Participation] Act, 1995 [“Disabilities Act” hereinafter]. It was urged that the court needed to once speak to the petitioner and also keep in mind the decision of the Apex Court rendered in case of Saiyed Bashir -ud-din Qadri Vs. Nazir Ahmed Shah and Ors. in SLP(C) Nos. 10669-70 of 2008 which according to the petitioner was also a story of a person who had a struggle to be self dependent.

The Court after meeting the petitioner in person, found a very favourable impression and on realising the fact that his mental faculty was not in any manner affected despite his condition of cerebral palsy with spastic quadriplegia, requested the learned Government Pleader to take up the matter with the highest authority after once having a personal talk with him. 

The Govt. pleader accordingly had personal interview with the petitoner and having been convinced thereafter she chose to write to the Principal Secretary, Labour and Employment Department pursuant to the suggestions of the Court. The govt. pleader wrote:

“Upon the direction issued by the Hon'ble Court in the presence of the officers, I have personally also spoken to the petitioner. It appears that on account of cerebral palsy he is suffering from only Locomotor Disability and any other work in the nature of date entry, assessment of papers, preparation of training material etc. may be given to him. In any case the Hon'ble Court has directed the undersigned to speak to the highest authority in the department to find a way out. These are people who have struggled all their lives to achieve degrees and qualification against all odds. They all need to be encouraged. They merely need a government job. Having over come his physical disability, he has attained a Master in Computer Application (M.C.A) degree. The Hon'ble Court has directed that the State ought to consider this and take a sympathetic approach towards him and appoint him on some post in an ITI Institute, which would not be involving communication or speech skills.”

Accordingly, the department agreed to appoint him pursuant to the above communication. The court however, ordered that the petitioner shall be given the appointment order as mentioned hereinabove. If not granted within the stipulated time period, the petitioner shall be at liberty to approach this Court.

Rarely we find such instances where Courts take such interest to support the cause of people with disabilities. We have seen how cases are heard & disposed off mechanically. This deserves mention that in this case, not only the candidate was able, highly educated and full of confidence but the advocate representing the petitioner, judge and the govt. pleader - all worked in tandem to grant the petitioner relief.  

Judgement
To read the PDF judgement dated 28.12.2016 in Special Civil Application No. 17799 of 2016 titled  Sudhanshu Upendrabhai Chavda Vs. State of Gujarat & Ors., click here