Court: Chief Commissioner for Persons with Disabilities, Govt of India.
Bench: Shri Rajesh Aggarwal, CCPD
Case No. 14580/1101/2023
Case Title: Suo Motu in Virali Modi's marrige registration on inaccessible floor case.
Date of Notice/Order: 09 Nov 2023
Introduction
In a landmark judicial intervention, the Court of Chief Commissioner for Persons with Disabilities (CCPD), Government of India, recently took suo motu cognizance of a distressing incident involving Ms. Virali Modi, a bride who faced severe accessibility challenges at the office of a marriage registrar in Maharashtra. Ms. Modi, a wheelchair user, encountered significant hurdles on her wedding day, underscoring systemic deficiencies in accommodating persons with disabilities as mandated by the Rights of Persons with Disabilities Act, 2016 ("the Act").
Background and Legal Framework
The court's intervention was prompted by the distressing treatment Ms. Modi received despite prior arrangements and the knowledge of her specific needs. This incident, emblematic of broader accessibility issues nationwide, prompted the Chief Commissioner's proactive step to initiate a quasi-judicial proceeding. The goal was to address not only the specific case but also to highlight systemic failures across public service sectors in ensuring barrier-free access.
Respondents' Submissions and Court Actions
Respondent No. 1, representing the Maharashtra government, acknowledged the gravity of the incident and detailed corrective actions taken, including the suspension and relocation of responsible officials. The Central Public Works Department (CPWD), speaking on behalf of Respondent No. 3, raised concerns regarding retrofitting challenges and sought court guidance on budgetary provisions for necessary modifications.
Judicial Observations and Interim Directions
The court's observations underscored the widespread non-compliance with accessibility norms, despite clear statutory mandates under Sections 44, 45, and 46 of the RPwD Act. These sections mandate adherence to accessibility guidelines for all new constructions and the retrofitting of existing structures within specified timeframes, measures which have not been consistently implemented nationwide.
The Court of CCPD issued following interim directives aimed at immediate compliance:-
(1) The time limit for making old public buildings accessible is already over and considering that the public services run by the government are generally monopolistic, leaving no choice to the customer or citizen/beneficiary to seek the service elsewhere. Hence, concerned officers of any government office across the country, whether a central government or a state government establishment or a local government, officiating from any buildings/premises which are still not made accessible, shall go down to the ground floor or any other place in the building/premises which is accessible for divyangjan along with necessary staff and equipment and provide the service there itself. This shall be applicable to any public service including outsourced service by the government such as the Passport/Visa services, Jan Suvidha Kendras, CSC etc.
(2) The CPWD/State PWD/Municipal Corporation or any other agency, responsible of giving fitness or rent reasonability certificate for hiring or renting or renewal of the hiring or renting of any public or private building shall not give certificates unless the building is accessible. If a government establishment owning or managing a building or operating from a building which is not accessible and is not also willing to prioritise the required work of alteration, then the public works department concerned shall report the matter to their head of the department with information to this Court or the Court of the State Commissioner for Persons with Disabilities concerned, as the case may be.
(3) Ministry of Housing & Urban Affairs to furnish the details of training modules developed for implementation of the Harmonised Guidelines and Standards for Universal Accessibility in India- 2021 and the number of engineers, architects and town planners who have been trained on the subject within 30 days of the issue of these RoPs. MoHUA will also indicate the compliance status and steps taken to ensure implementation of Section 44 of the Act.
(4) This Court is satisfied by the action taken by Respondent No. 1 & 4. Hence, their names be dropped from the array of parties in the matter. However, Respondent No. 2 & 3 shall continue to attend the hearings in this matter. Secretary, Department of Higher Education and Chairman, AICTE shall be impleaded in the matter, who shall within 30 days of the issue of these RoPs shall furnish details about incorporation of Harmonised Guidelines and Standards for Universal Accessibility in India- 2021 in the curriculum of Civil Engineering and Architecture Courses.
(5) The RoP shall be forwarded to all Secretaries of Government of India and Chief Secretaries of state governments and UT administration for their information and necessary action. This is to ensure compliance of direction in 3.3(1) above, which is repeated :"Concerned officers of any government office across the country, whether a central government or a state government establishment or a local government, officiating from any buildings/premises which are still not made accessible, shall go down to the ground floor or any other place in the building/premises which is accessible for divyangjan along with necessary staff and equipment and provide the service there itself. This shall be applicable to any public service including outsourced service by the government such as the Passport/Visa services, Jan Suvidha Kendras, CSC etc."
Conclusion
The case of Ms. Virali Modi serves as a poignant reminder of the imperative to translate legal mandates into actionable realities. The Chief Commissioner's proactive stance not only addressed immediate grievances but also set a precedent for rigorous enforcement of accessibility standards nationwide. As India continues its journey towards inclusivity, such judicial interventions play a crucial role in bridging the gap between policy intent and on-ground implementation, ensuring equitable access to public services for all citizens.
This Suo-motu cognizance in the matter of obstacles, risks and humiliation faced by Divyangjan regarding non-accessibility of public services highlights the pivotal role of the Chief Commissioner for Persons with Disabilities in safeguarding the rights enshrined in the RPwD Act, advocating for a society where physical barriers no longer obstruct the fundamental rights of individuals with disabilities.